MyVegmarket

Privacy Policy

How MyVegmarket collects, uses, shares, retains, protects, and deletes information across our mobile application, website, and related services.

Effective Date: 30 August 2026 · Last Updated: 30 August 2026

MyVegmarket

Operated by S & Y Global Trading L.L.C.

Effective Date: 30 August 2026

Last Updated: 30 August 2026

1. Introduction

Welcome to MyVegmarket.

MyVegmarket ("MyVegmarket", "we", "us", or "our") is operated by S & Y Global Trading L.L.C.

We respect your privacy and are committed to protecting the personal information of users who access or use the MyVegmarket mobile application, website, and related services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how we protect it, and the choices available to users regarding their information.

By accessing or using MyVegmarket, you acknowledge the practices described in this Privacy Policy.

2. Information We May Collect

The information collected depends on how you use MyVegmarket and which features are available to you.

2.1 Account and Profile Information

If you register or create an account, we may collect information such as:

•Name
•Email address
•Mobile number
•Business or company name
•User or business type
•Business location
•Account identifiers
•Login and authentication information, including SMS/OTP mobile verification information
•Other profile information voluntarily provided by you

2.2 Business and Marketplace Information

Users who use exporter, importer, supplier, container, sourcing, inquiry, or similar business features may provide information such as:

•Company or business details
•Product and commodity information
•Origin information
•Packaging information
•Quantity and availability information
•Container or shipment-related information
•Product photographs or other uploaded images
•Business inquiries and related communications

2.3 Communications

If you contact MyVegmarket through the app, website, email, telephone, WhatsApp, support channels, or other communication methods, we may receive the information you provide during those communications.

2.4 Device and Technical Information

Depending on the services and technologies used by the application, certain technical information may be processed automatically, including:

•Device type
•Operating system and app version
•Device or application identifiers
•IP address
•Diagnostic and crash information
•Log information
•App interactions and usage information

This information may be used to maintain application functionality, improve performance, prevent abuse, diagnose technical problems, and improve our services.

2.5 Notifications

If you enable notifications, MyVegmarket may use notification-related identifiers or tokens to send relevant application notifications, alerts, service messages, or market-related updates.

Users can generally manage notification permissions through their device settings.

2.6 Images, Camera and Media

Certain features may allow users to select or upload photographs or images, such as product, business, container, or profile images.

Where device permissions are required, access is requested only for the relevant functionality and is subject to the permissions granted by the user.

3. How We Use Information

We may use collected information to:

•Create and manage user accounts
•Authenticate users
•Provide MyVegmarket features and services
•Display market information and wholesale price information
•Provide product information and historical market trends
•Facilitate business discovery and marketplace functionality
•Manage exporter, supplier, importer, product, and container information
•Process inquiries and user requests
•Provide customer support
•Send service-related communications and notifications
•Improve the performance and reliability of MyVegmarket
•Detect technical problems, misuse, fraud, or security threats
•Maintain and protect our systems
•Develop new functionality
•Comply with applicable laws, regulations, and lawful requests

We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

4. Market and Price Information

MyVegmarket provides information relating to agricultural commodities, fruits, vegetables, market prices, historical trends, product availability, containers, sourcing, and other market-related information.

Market prices and related information can change frequently and may be obtained or compiled from market observations, suppliers, traders, users, third-party sources, historical records, or other available sources.

Such information is provided for informational purposes and should not be considered a guaranteed purchase price, sale price, quotation, financial advice, investment advice, or guarantee of future market conditions.

Users should independently verify important commercial information before making business decisions.

5. Sharing of Information

We do not sell users' personal information.

Information may be shared only where reasonably necessary, including with:

Service Providers

We may use trusted third-party service providers for services such as:

•Cloud infrastructure
•Database hosting
•Authentication
•Application hosting
•Notifications
•Analytics
•Error monitoring
•Customer communications
•Security and technical infrastructure

These providers may process information only as necessary to provide their respective services and subject to their own contractual and privacy obligations.

Business Features

Where a user intentionally submits business information for public or marketplace visibility, relevant product, container, company, photograph, availability, and contact information may be displayed to other MyVegmarket users.

Users should avoid submitting confidential or sensitive information in fields intended for public display.

Legal Requirements

We may disclose information when reasonably necessary to:

•Comply with applicable law or legal process
•Respond to lawful requests from authorities
•Protect our legal rights
•Protect the security of users or our services
•Investigate fraud, misuse, or security incidents

Business Transfers

If MyVegmarket or its operations are involved in a merger, acquisition, restructuring, sale, or transfer of assets, information may be transferred as part of that transaction subject to applicable law.

6. Third-Party Services and Links

MyVegmarket may use or provide access to third-party platforms, websites, communication services, maps, analytics services, authentication providers, cloud services, or other external services.

When you access a third-party service, its own terms and privacy policy may apply.

MyVegmarket is not responsible for the privacy practices, security, content, or availability of independent third-party services.

7. Payments and Future Paid Services

At present, MyVegmarket does not charge users through the application for access to its current services.

MyVegmarket may introduce subscriptions, premium services, paid features, advertisements, or other monetized services in the future.

If payment functionality is introduced, applicable terms, pricing, payment processing information, cancellation or refund conditions, and any additional privacy disclosures will be provided before users are required to make a payment.

This Privacy Policy will be updated where necessary to reflect material changes in payment-related data processing.

8. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Where appropriate, data may be transmitted using encrypted network connections and access to systems may be restricted based on operational requirements.

However, no internet transmission, application, database, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their login credentials and should notify us if they believe their account has been compromised.

9. Data Retention

We retain personal information only for as long as reasonably necessary for:

•Providing our services
•Maintaining user accounts
•Fulfilling the purposes described in this Privacy Policy
•Resolving disputes
•Preventing fraud or abuse
•Maintaining security
•Complying with legal, regulatory, accounting, or reporting requirements

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise securely handled in accordance with applicable requirements.

10. Account and Data Deletion

Users may request deletion of their MyVegmarket account and associated personal information.

Where account deletion functionality is available within the application, users may initiate the request through the relevant account or settings section.

Users may also submit an account or data deletion request through the deletion method provided on the MyVegmarket website or by contacting MyVegmarket support.

After verifying the request where reasonably necessary, we will delete or anonymize information associated with the account, except for information that we are required or permitted to retain for legitimate purposes such as legal compliance, fraud prevention, security, dispute resolution, or enforcement of agreements.

Information that has been aggregated or anonymized so that it can no longer reasonably identify an individual may be retained.

11. User Rights and Choices

Subject to applicable law, users may have rights to:

•Request access to personal information
•Request correction of inaccurate information
•Request deletion of personal information
•Withdraw certain permissions or consent
•Manage notification permissions
•Ask questions regarding how their information is handled

Some device permissions can be changed directly through the device's application settings.

Certain features may not function correctly if permissions required for those features are disabled.

12. Children's Privacy

MyVegmarket is intended primarily for businesses, traders, exporters, importers, retailers, suppliers, buyers, and other users interested in agricultural commodity markets.

The service is not designed or intentionally directed toward children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If we become aware that personal information from a child has been collected contrary to applicable requirements, we will take reasonable steps to delete it.

13. International Data Processing

MyVegmarket may use service providers or infrastructure located in countries different from the user's country.

As a result, information may be processed or stored outside the jurisdiction in which the user resides.

Where required, we take reasonable measures to ensure that such processing is handled in accordance with applicable privacy and data protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

•Changes to MyVegmarket features
•New services
•Changes in technology
•Changes to our business practices
•Legal or regulatory requirements

When changes are made, the "Last Updated" date will be revised.

Where required by applicable law, users may also receive additional notice regarding material changes.

Continued use of MyVegmarket after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

15. Contact Us

For privacy questions, account deletion requests, data-related requests, complaints, or other privacy concerns, please contact:

MyVegmarket

Operated by S & Y Global Trading L.L.C.

Website: www.myvegmarket.com

Email: yeswanth@sandyglobaltrading.com

Users may also use the support or contact options available through the MyVegmarket application or website.